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Getting Help - Read First
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Topic: Getting Help - Read First (Read 96173 times)
JSSupport
Hero Member
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Posts: 4499
Getting Help - Read First
«
on:
April 19, 2008, 03:13:39 PM »
We'd like to be able to help you but in order to do so, we need to get all the necessary information.
Your post needs to contain (at minimum) the following information:
Hi,
I am using the {Template Name} template in {Joomla! 1.X} and my site can be seen here: {YOUR SITE LINK}.
The problem I am having can be {REPRODUCED LIKE SO} by using {YOUR BROWSER}.
Can anyone please help?
----------------------------------------------------------------------------------------------------------------------------------------------------
Why do I need to provide a link?
Well, it is impossible for us to debug code errors by looking at screenshot images. You must provide a link to the problem in question if you are seeking support.
But my site is being developed locally
If you are working on your local computer and cannot provide a link at this time, the best thing to do is take a deep breath, move on with your site development and do your best to work around the error. When you get your site migrated to an accessible location we will be happy to help.
«
Last Edit: November 04, 2008, 09:16:32 AM by Casey Lee
»
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