Use Help Scout to support your Joomla users

Shack HelpScoutHelp Scout is one of the most popular and user-friendly ways to provide customer support. With the Shack HelpScout extension, you can closely integrate Help Scout with Joomla.

Shack HelpScout enables you to display Help Scout forms and user conversations directly inside your Joomla site. Your users will never realize that their questions are being answered from inside Help Scout.

We have happily been using Shack HelpScout on Joomlashack.com for years to manage customer support.

Explore the features of Shack HelpScout


Shack HelpScout, the best Joomla extension to display Help Scout forms

Display Help Scout forms for customers

With Shack HelpScout, you can display a customizable form that allows your users to create conversations with your support team.


Show all the conversations for each user

Every logged-in user can see a personalized list of their conversations. On this list, they can see the status of every conversation and create replies.

Shack HelpScout, the best Joomla extension to display Help Scout forms

Shack HelpScout, the best Joomla extension to display Help Scout forms

Display customer information inside Help Scout

When you answer a question in HelpScout, you will see their account information in the Help Scout sidebar. Shack HelpScout can pull in all their key user details.


Easily connect with Help Scout

Connecting Shack HelpScout with Help Scout is a two-step process:

  1. Create a Help Scout application.
  2. Add your details to the Shack HelpScout extension.
Shack HelpScout, the best Joomla extension to display Help Scout forms

 

 

Why get Shack HelpScout

When you buy Shack HelpScout you'll get all access to the best Joomla extension to display Help Scout forms in your site, plus excellent support.


Join Joomlashack

Joomlashack Extension Club

Get all our extensions, templates and training for one low price. It's the best deal in Joomla!

  Join Joomlashack for as low as $79!


Join Joomlashack

Joomlashack Extension Club

Get all our extensions, templates and training for one low price. It's the best deal in Joomla!

  Join Joomlashack for as low as $79!

Shack HelpScout
Pro with all the features and advanced support


Get Shack HelpScout!
Easy integration with Help Scout
Display callback information in Help Scout from your registered users
List all the conversations for registered users
Display "new conversation" and reply forms
Access & Support Shack HelpScout
All the Pro features listed above
Pro downloads and updates
Easy updates from the admin
Priority, personal support
  Shack HelpScout
  Pro with all the features and advanced support


Get Shack HelpScout!