If some circumstances, for example, with misconfigured "Mail" parameter in Joomla's Global Configuration settings, your Shack Form users may not be able to send their data:
Here is how to use the Shack Forms' "Debug" feature to help the Joomlashack Support team to troubleshoot your form.
- Open up your Shack Forms module for editing
- Go to the "Advanced" tab:
- Locate the "Debug" parameter and set it to "Yes":
- At the top of your screen, click "Save".
- Visit your site and test your offending form. You will see that your form now displays some useful debug information:
- Copy the debug information and send it to the Joomlashack Support team.